Reviews
K&F Concept Customer Services 100% Satisfaction
I bought a K&F Compact TM 2324 Orange Tripod over a year ago and during a field trip one of the legs with the foam grip fell off, the glue failed. I attempted to glue it back on however in doing so I must have got some glue on the top telescopic leg so it wouldn't now extend. After looking on-line I decided to contact the manufacturers to see if I could purchase a replacement leg and to my great surprise the company customer services department agreed to send me a replacement leg absolutely free. A couple of days later I received a consignment in the post containing two legs and after a short time I was able to replace the defective leg.I’d like to thank K&F Compact company for the 1st class custom service and also Jessica who dealt with my query for providing a truly world class service. I can’t imagine many companies providing this high level of service.Much appreciated, best regards and thanks for everything K&F Compact
20.08.2019