Reviews
5
Amazing Customer Service
I bought a couple of these and put them out in Belize and Panama. They work great - got cool photos and videos of lots of tropical animals!The only issue I ran into was water damage - but I don't blame the camera. As they explain in the description, these cameras are waterproof to the extent that heavy rains don't bother them. However, I had one of mine near a small creek that flooded and completely submerged the camera in a raging torrent for a day or two. The camera actually still worked after that, but had issues. When switching the camera on, it successfully turned on about 30% of the time (the other 70% it would turn on like 10 minutes later). ANYWAY, the reason I am telling sharing this story is because I contacted the seller to ask about it, despite the fact that I didn't pay for any sort of extended warranty, and it had been well over a year since I bought it. They offered to let me buy another for half price! I don't know if they often make this type of exception (so please don't expect them to do so again), BUT I do think it goes to show that they truly do care about the customer.I really appreciate them and will definitely buy from them again!
24.08.2020