The 4G GLASSRAVEN trail camera itself is very easy to setup and change settings. The menu screen is very user friendly with plenty of options. The camera appears to be very well constructed and I did receive everything in the package as advertised. I did have some delays however, getting the simHERO card activated... not any fault of Creative XP. It took two hours for simHERO to activate my card after card registration. Email verification for the new registered account never came through my email as they said it would when I completed registration. Not sure why the glitch, but after an hour and half of waiting for that email address verification, I decided to send a message to the simHERO help desk with explanation of my issue and the card not being activated yet. Directions say this process takes 5 minutes. Very shortly after my email, a simHERO 3G two bar signal to 4G and my signal strength went to full bars strength. I was then able to take and send test pics and videos from the camera to both the email and cellphone that I had set up. Very good quality pics so far... We'll see how the camera holds up in the field. I have not tried to take any pics beyond a 35 foot range during the nighttime yet... but so far everything works appears to work as advertised. I do not plan to use the additional phone app at this time, as if I need to tweak the camera settings or access pics that I did not send I can do that while I am physically at the location where I will be setting up and using the camera. It would be nice however, if Creative XP did make a phone app that does work with simHERO card, as it would be convenient to be able to tweak some camera settings and check other pics that were not sent during unique or special conditions.