First, this camera is at the top of my list for picture quality and triggering quick photos of birds, and quickly moving deer. Very little blur and great night photos. I have not had a quality camera like this in quite some time.The lower rating comes from 3 areas:1. User guide is fair but does not cover all the areas of the cellular config. It does not explain well enough that the "set-it-and-forget-it" configuration limits you to a set amount of pictures per day. This forces you to configure your own SMTP settings which aren't described in the manual. This leads to my second concern.2. While I did usually receive a text or call back, it was typically at least 2 days before my concerns were acknowledged. Because I live hours away from where this camera is setup, I was unable to complete my setup onsite and had to have other people not as knowledgable in the game camera technology try and attempt to navigate through these small menus and clicks (older gentleman) which was less than ideal. There should be some type of remote configuration app that allows configuration changes to be pushed to the camera or better customer service. I understand it's a small shop and resources are limited, but premium prices require premium customer service.3. The biggest pain point for me is the fact that the battery life is abysmal. I would not purchase this camera again for this very reason. My brand new batteries (12AA) lasted only 40 days and only took just under 400 pictures during that timeframe. I've had to purchase an additional 12V solar-charged battery pack to keep the camera going.Bottom line is that if you have ample money to keep batteries in this camera, it's great, hands down best photos I've seen from a cell game cam. The configuration and customer support are mangeable but for almost $400 plus consistently purchasing batteries or an additional battery pack, I would look elsewhere for a camera that allows remote management and better battery life.