Once I received a fully working camera, it was fairly easy to set up and worked flawlessly out of the box. I went with this one after researching several others for a few reasons, primarily because it uses the relatively inexpensive simHero card for sending pics to my phone. I purchased to use for security purposes in an area without electricity/wifi, and it provides peace of mind that I am notified by text (with a pic) if motion is detected. The quality is really good, and I like that it can take both video and pics (only sends pics to email as far as I can tell).I would have given full 5 stars for ease of use, but unfortunately I received a bad camera the first time around that would not send out the pics. I opted to work with the company to resolve the issue instead of just returning and purchasing a new one, and spent a lot of unnecessary time in communications and troubleshooting. While they seem friendly, response from support is extremely slow and not particularly helpful. They sent me a new SD card as their proposed solution (after several days of delayed, back-and-forth email and text communications) and it did not resolve the issue. I ended up returning the bad camera and purchasing a new one.All said, I may have a need for a second one in the future and will definitely purchase another!